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Privacy Policy

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Introduction

It is School of Scratch’s policy to respect your privacy regarding any information we may collect while operating our websites and to value and protect your data.

This Privacy Policy applies to information that we collect about you when you use our website and any products and services that are available on or through our websites. Throughout this Privacy Policy we’ll refer to our website and other products and services collectively as “Services.”

Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.
If you have any questions about this Privacy Policy, please contact us at hello@schoolofscratch.com.

This Privacy Policy covers the website School of Scratch (schoolofscratch.com) and any associated services. School of Scratch is a product of Studio Scratches. Please read this Privacy Policy carefully, it is your responsibility to understand all details described throughout.

UK data protection law classifies School of Scratch as a data controller. This means School of Scratch has control over how your personal information is collected, why it is collected and how it is used.

For the purposes of becoming a member, enquiries, comments, competitions, events, giveaways and the sending of newsletters, School of Scratch uses the lawful basis of consent to collect your personal information. This means that for these purposes your personal information will not be collected and used without your permission. It also means that you have the right to access, update and erase your personal information, have your personal information transferred (portability) and means you can withdraw your consent after you have provided it.

For the purpose of organising and publishing articles, content or features, School of Scratch uses the lawful basis of legitimate interest to collect and use personal information.

At School of Scratch privacy is taken very seriously. Frequent data audits and reviews are carried out to ensure that School of Scratch is compliant with UK data law, relevant legislation and the General Data Protection Regulation (GDPR).

School of Scratch is registered with the Information Commissioner’s Office (ICO) under the registration number ZA384965.

Personal Information Collected

School of Scratch collects and uses both personally identifying information and non personally identifying information for the purpose of providing articles, content, services, features and a better experience for users of School of Scratch.

(1) Personally identifying information School of Scratch collects and uses includes information such as your name, your email address, your I.P address, your social media handles or profile links, your website address, professional portrait photographs, when you open newsletters, how many times you open a newsletter and when you click on a link in a newsletter.

(2) For School of Scratch competitions, giveaways and events School of Scratch may collect and use information such as your full name, your email address, your location, a postal address and your social media handles or profile links.

(3) Non personally identifying information School of Scratch collects and uses includes information such as country, county, province or state, gender, age range, browser, device type, anonymised IP address, how users arrived at School of Scratch, pages visited on School of Scratch and if a user has visited School of Scratch previously.

Certain visitors to School of Scratch’s websites choose to interact with School of Scratch in ways that require School of Scratch to gather personally-identifying information. The amount and type of information that School of Scratch gathers depends on the nature of the interaction. For example, we ask visitors who sign up at schoolofscratch.com to provide a username and email address. Those who engage in transactions with School of Scratch are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, School of Scratch collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with School of Scratch. School of Scratch does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.

We collect information in three ways: if and when you provide information to us, automatically through operating our services, and from outside sources. Let’s go over the information that we collect.

Information You Provide to Us

It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:

  • Registration Information: We ask for basic information from you in order to set up your account – for example, your name and email address.
  • Transaction and Billing Information: If you buy something from us, you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information.
  • Content Information: In connection with using the Services, you may generate content that provides us with additional information about you.
  • Credentials: In connection with using the Services, you may provide us with credentials for your website (like SSH, FTP, and SFTP username and password).
  • Communications with Us: You may also provide us information when you respond to surveys or communicate with us about a support question.

Information We Collect Automatically

We also collect some information automatically:

  • Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services.
  • Usage Information: We collect information about your usage of our Services. For example, we collect information about the actions that site administrators and users perform on a site–in other words, who did what, when and to what thing on a site (e.g., [username] deleted “[content]” at [time/date]). We also collect information about what happens when you use our Services along with information about your device (e.g., mobile screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
  • Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions. We may also collect information about your precise location via our mobile apps (when, for example, you post a photograph with location information) if you allow us to do so through your mobile device operating system’s permissions.
  • Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and e-mails. We use cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services.

How your Personal Information is Used

(1) Personally identifying information is used for the purpose of communicating with you if you send a message or email to School of Scratch, and for the purpose of organising articles. Personally identifying information is also used to send you School of Scratch newsletters if you provide consent to receive them, and to make sure newsletters sent are of interest to the majority who receive them.You can unsubscribe from a newsletter at any time by selecting ‘Unsubscribe’ from the bottom of every newsletter sent to you.

(2) Personally identifying information such as your email address and I.P address may be used to prevent or block content you send to School of Scratch if it is deemed to be spam, malicious or inappropriate in nature.

(3) Personally identifying information may be used to provide sufficient evidence that you have consented to the collecting and use of your personal information for legal and compliance purposes.

(4) Personally identifying information may also be used for the purpose of School of Scratch competitions, giveaways and events. You will often be asked to provide personal information in order to participate in a competition, giveaway or event. Your personal information will not be collected or used for any competition, giveaway or event without your consent. Personal information that you provide will only be used within the scope of competitions, events, or giveaways that you have chosen to participate in, unless you have provided permission to do otherwise with your information.

(5) Non personally identifying information is used for the purpose of improving the School of Scratch website experience based upon how users visit and interact with the website.

School of Scratch only collects the personal information needed for a specific purpose or to carry out a specific activity. School of Scratch does not sell, rent or trade personal information nor does it buy personal information.

We use information about you as mentioned above and as follows:

  • To provide our Services–for example, to set up and maintain your account, charge you for any of our paid Services, and provide you support for the Services;
  • To further develop our Services–for example by adding new features that we think our users will enjoy or find useful;
  • To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use;
  • To monitor and protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Manual Mix and others;
  • To communicate with you about offers and promotions offered by Manual Mix and others we think will be of interest to you, solicit your feedback, or keep you up to date on Manual Mix and our products.

Consent is obtained to collect, use and disclose your personal information for the many of the purposes stated above.

If after you provide School of Scratch with consent to collect, use and disclose any personally identifying information you change your mind, you may withdraw your consent and should contact School of Scratch immediately to request withdrawal of your personal information. Please see the last section of this Privacy Policy for appropriate contact methods.

Consent is not required to collect, store and use non personally identifying information about you. Consent is also not always required to collect, store and use personally identifying information. Non personally identifying information is collected as you use School of Scratch and associated services.

Legitimate Interest

School of Scratch may collect, publish, and use for the purpose of communication, personal information which is available in the public domain. This can include names, social media handles, profiles or posts, website addresses and contact information. This is carried out with an interest in providing publishing services which would be very limited without the use of such information. This is also carried out with the interest of inspiring and educating the public and in the interest of the individuals who are associated with the personal information used. As the outcome for individuals is the promotion and documenting of their skills, abilities, services and products.

This does not effect your rights, and you still have the right to request access and updates to personal information that School of Scratch may hold on you under these circumstances. You also have the right to request erasure of your personal information and object to your personal information being used.

Where Your Personal Information is Stored

School of Scratch is located within the United Kingdom, and this is where some of your personal information may be stored and used. Many of the third parties which provide services to School of Scratch and which have access to your personal information for the purpose of fulfilling services provided to School of Scratch are situated outside of the United Kingdom. Therefore, some of your personal information is stored outside of the United Kingdom in locations such as the United States.

How Long Your Personal Information is Kept

School of Scratch will keep your personal information for a reasonable period of time to carry out the collection and use activities specified above. Data audits and reviews are carried out regularly so that data which is no longer needed can be deleted. If you request for your personal information to be forgotten, it will be deleted within 30 days of request.

Personal Information Security

School of Scratch implements encryption via secure socket layer technology (SSL) to keep personal information you enter on the website secure. School of Scratch also implements generally accepted industry standards to protect your personal information.

Where possible two factor authentication is also used to prevent unlawful access to your personal information.

Whilst reasonable efforts and precautions are taken to protect the security of personal information you share with School of Scratch, the security of your personal information cannot be guaranteed.

In the case of any breaches of your personal information, you will be notified within a timely manner.

Personal Information Disclosure

If required to do so by law or government organisations, School of Scratch will share any personal information requested. School of Scratch may also share any personal information necessary in order to protect the rights and property of School of Scratch, and to enforce provisions of the School of Scratch Terms and Conditions.

In order to provide quality services and content throughout School of Scratch, non-identifying information such as usage patterns, statistics and trends might be shared with service providers, content partners and sponsors.

School of Scratch periodically hosts competitions, giveaways and events, and these are often in collaboration with third parties. If you have chosen to participate in any competition, giveaway or event, it may be necessary for School of Scratch to share some of your personal information with any relevant third parties for the purpose of the competition, giveaway or event. School of Scratch may also need to obtain, with your consent, further personal information about you if you win any competition or giveaway. This further information may be shared with any relevant third party in order to fulfill the competition or giveaway.

Any information which is shared will be done so in a secure manner.

If School of Scratch is merged with another company, sold, or is subject to an acquisition, your personal information may be transferred to the new company or owner(s).

School of Scratch discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on School of Scratch’s behalf or to provide services available at School of Scratch’s websites, and (ii) that have agreed not to disclose it to others.

Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using School of Scratch’s websites, you consent to the transfer of such information to them.

School of Scratch does not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Other than to its employees, contractors and affiliated organizations, as described above, School of Scratch discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when School of Scratch believes in good faith that disclosure is reasonably necessary to protect the property or rights of School of Scratch, third parties or the public at large.

If you are a registered user of a School of Scratch website and have supplied your email address, School of Scratch may occasionally send you an email to tell you about new features, solicit your feedback, or keep you up to date with what’s going on with School of Scratch and our products.

If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. School of Scratch takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

We do not sell our users’ private personal information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

  • Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
  • Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information) and those that help us understand and enhance our Services (like analytics providers).
  • As Required by Law: We may disclose information about you in response to a subpoena, court order, or other governmental request.
  • To Protect Rights and Property: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Manual Mix, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Manual Mix goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
  • With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so.
  • Aggregated and De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services.
  • Published Support Requests: And if you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish that request in order to help us clarify or respond to your request or to help us support other users.

Age Restrictions

School of Scratch does not knowingly collect personal information associated with children or minors (those who have not reached the age of majority). By using School of Scratch and its services you should be at least the age of majority in your county, state or province of residence. If School of Scratch becomes aware that you are under the age of majority, appropriate action will be taken to remove your personal information unless you have obtained explicit consent from a parent or legal guardian.

Third Party Services

School of Scratch uses third party services and providers which aid School of Scratch in operation. In most cases, the third party providers which School of Scratch utilises the services of will only collect, use and disclose your personal information to the extent necessary for the third party to perform the services they provide to School of Scratch. Many of the third party providers School of Scratch uses are compliant with the EU-US Privacy Shield framework.

Links

Links to third party resources, products and sites can be found throughout School of Scratch. This Privacy Policy applies to School of Scratch only.

Social Media

When you contact or tag School of Scratch via social media platforms, School of Scratch does not have control over the way your personal information is collected, stored or used.

Third party services, providers and links may take you away from School of Scratch and will have their own individual Privacy Policies. It is recommended that you always familiarise yourself with third party Privacy Policies.

Cookies

Some of the information collected by School of Scratch is obtained through the use of Cookies.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. School of Scratch uses cookies to help School of Scratch identify and track visitors, their usage of School of Scratch website, and their website access preferences. School of Scratch visitors who do not wish to have cookies placed on their computers can set their browsers to refuse cookies before using School of Scratch’s websites, with the drawback that certain features of School of Scratch’s websites may not function properly without the aid of cookies.

Please review the School of Scratch Cookies Policy to learn more about what Cookies School of Scratch uses and how they impact your experience using School of Scratch.

Accessing Your Personal Information

If your personal information was collected using consent you have the right to access, update, have transferred and have deleted any personal information relating to you that School of Scratch may hold. If your personal information was collected using legitimate interest you have the right to access, update and have deleted any personal information relating to you that School of Scratch may hold.

In order for School of Scratch to keep accurate records, please notify School of Scratch about any updates to your personal information. Upon making a request regarding your personal data School of Scratch will need to verify your identity and connection to the personal data for security and protection purposes.

Please use the contact information at the bottom of this Privacy Policy to make any requests regarding your personal information.

Membership Software (3rd Party)

Memberful

School of Scratch uses a membership software called “Memberful“.

Memberful does not store your Credit Card Data, they use SSL (Secure Sockets Layer), and they host in a secure environment (Amazon EC2 via Heroku)

For more detailed information about Memberful’s security, please refer to their website here.

Memberful integrates with Mailchimp and Convertkit email marketing software. We use this to update you about School of Scratch updates and content. You may unsubscribe from receiving our emails at any time with one click. Information about Memberful integrations is now listed below:

Mailchimp

MailChimp participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all Personal Information received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to each Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield website, here.

View Mailchimp documentation: Privacy Policy | Terms of Use | Privacy Shield Certification

Convertkit

ConvertKit complies with the EU-U.S. Privacy Shield Framework and the Swiss- U.S. Privacy Shield Framework (collectively, “Privacy Shield”), as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Union (“EU”), European Economic Area (“EEA”), and Switzerland to the United States.

ConvertKit has certified to the U.S. Department of Commerce that it adheres to the Privacy Shield Principles, including the Supplemental Principles (collectively, the “Privacy Shield Principles”). We are committed to subjecting all Personal Data received from the EU/EEA and Switzerland to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.

To learn more about the Privacy Shield program, visit https://www.privacyshield.gov, and to view our certification, visit https://www.privacyshield.gov/list. 

View Mailchimp documentation: Privacy Policy | Terms of Service | Privacy Shield Certification

Discourse

School of Scratch membership includes access to a private community forum.

Our community forum software is procuded by discourse.org.

View Discourse documentation: Privacy Information.

Our Discourse community forum is hosted by discoursehosting.com.

View Discourse Hosting documentation: Terms of Service | Privacy Policy

Facebook Group

As a paying member, you have the option to join our members only closed facebook group.

You can view Facebook Policies here.

You can view Facebook Group Privacy Settings here. Our facebook group is a “closed” group.

Payment Processing Information

All payment processing is handled by Stripe, a certified Level 1 PCI Service Provider (the most stringent level of certification available).  For more information on STRIPE security, please visit their website here.

Privacy Shield Certification

Data Protection Items

How long we store information

We store this personally identifiable information for as long as your member account is open.

Right to update your information

All members may visit their account to update their information at any time.

Right to be forgotten

Upon request, School of Scratch will delete a member account of all personally identifiable information in that member account is completely erased from our systems (including backups) within 30 days.

Consent

As of May 25th, 2018, we require new members to provide explicit consent (checking a box) before creating their account.

Third-party integrations

School of Scratch integrates with third-party software services like Stripe, MailChimp and Convertkit.

We attempt to delete the member from third-party services when they are deleted from School of Scratch. However, we cannot guarantee data deletion from third-party services we don’t control. You understand it is your responsibility to ensure this data is deleted from these third-party services in a GDPR compliant way.

Business Transfers

In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that School of Scratch goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy. You acknowledge that such transfers may occur, and that any acquirer of School of Scratch may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

On occasion, changes to the School of Scratch Privacy Policy may be necessary. School of Scratch reserves the right to make changes to this Privacy Policy at any time, and without advanced notice. Any changes made to this Privacy Policy will be added to this page, and the date the changes were made will reflect in the last updated section at the bottom of this page. Any changes will take effect immediately when published to this page, and it is your responsibility to check this page periodically for any changes made.

Although most changes are likely to be minor, School of Scratch may change its Privacy Policy from time to time, and in School of Scratch’s sole discretion. School of Scratch encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a School of Scratch account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Privacy Policy Acceptance

By using the School of Scratch website, and any School of Scratch services and / or features you accept all terms and details of this Privacy Policy. If you do not agree with any of the terms and details of this Privacy Policy which appear now or are added in the future, please refrain from using School of Scratch.

Further Information

If you would like more information about any details described in this Privacy Policy, to raise a concern about how your personal information is stored and used or to register a complaint please contact School of Scratch. You can do this by sending an email to hello at schoolofscratch dot com – using the subject line ‘Privacy Compliance’, or contact School of Scratch by post using the following address:

[Privacy Compliance, School of Scratch, Studio Scratches, Suite 239, 7 Bridge Street, Taunton, TA1 1TG, United Kingdom]

You also have the right to register a complaint with a supervisory authority if you wish to do so, such as the Information Commissioner’s Office (ICO) or an appropriate equivalent.

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Last updated on May 24, 2018